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We are looking for an experienced Delivery Operations Supervisor / Team Leader with strong hands-on experience in HungerStation and Keeta operations. 🔥 What You Will Do 👥 Manage and supervise delivery riders on a daily basis 📱 Handle and resolve rider queries, complaints & operational issues 📊 Monitor rider performance, attendance, login hours & orders 🎯 Improve rider productivity and ensure daily/monthly targets are achieved 🚨 Follow up with low-performing riders and help improve their performance 📝 Monitor rider attendance, session compliance & operational discipline 🤝 Coordinate with riders and operations management ⚡ Handle urgent operational problems and provide quick solutions 👨‍💼 Support recruitment, onboarding and training of new riders 📈 Prepare daily performance reports and identify riders who need improvement Ensure company rules, platform requirements and operational procedures are followed ✅ Requirements Previous experience in HungerStation & Keeta is REQUIRED Strong knowledge of food delivery operations in Saudi Arabia Previous experience managing delivery riders/team Strong communication and problem-solving skills Ability to handle rider issues professionally Good knowledge of rider performance metrics and platform operations Ability to work under pressure and manage a large team Good knowledge of Excel / Google Sheets is preferred Arabic + English preferred; Hindi/Urdu/Bangla is an advantage Must be available in Riyadh ⭐ We Are Looking For Someone Who Can: Manage riders → Solve problems → Improve performance → Achieve targets If you only have office/administrative experience and no delivery operations experience, please do not apply. 📩 Interested? Send your: CV Name Nationality Riyadh Location Years of Experience Hunger Station Experience Keeta Experience Previous Team Size Expected Salary 📱 WhatsApp: []0568026725] Al-Layan Logistics On-time every time